Testimonials

We work very hard to offer our customers a high level of service and we are very pleased when we receive positive feedback. Here’s some examples:

Annabel Brown recommends Kent Cricket Direct: “Our fourth visit to this specialist shop and Kent Cricket Direct always provides excellent advice and a fantastic range of cricket equipment to try out and choose from. We always book an appointment with the knowledgeable and passionate team, so you really get to draw on their experience and ensure that young players choose the best equipment for their size, build and standard of play. It is simply the best shopping experience!” Source: Facebook


Testimonial from website customer Elliot Fineberg in USA: “Linda and her team at Kent Cricket Direct did an exemplary job of helping me kit me and my teammates out in the middle of the 2022 season. She helped me to find the perfect bat that I had been searching for, as I had been unable to find it anywhere in the USA or anywhere else in the UK at the time. Incredibly generous with her time, she answered all of my questions with regard to pre-purchase advice and assisted me in finding a way to post my order to the USA. I was thrilled to receive my order across the pond within a week of dispatch, and once again, Linda and her husband were ready to answer all of my questions with regard to the preparation of my new bat. My teammates are thrilled to have even all of the little things that are difficult to find in the USA – proper cricket hats, bat care supplies. I look forward to being a repeat customer.”
Source: Email


Testimonial from shop visitor Rob Kruger, Botswana: “Good evening, I felt the must to send this email this evening on the outstanding service I received today from the young gentleman that works / operates your store in Southborough. I came into the store this morning with my son looking for a cricket. We had driven up from Hythe were I was visiting my mother. On entering the store, from the greeting to when we left his service was outstanding. I eventually left after purchasing two bats , two sets of boots , two sets of gloves and four grips. In that time nothing was a hassle for him especially when it came to the trying the bats & boots. Please can I ask that you forward / show him my email and appreciation for his excellent service.”
Source: Email


Testimonial from shop visitor Linda: “Just wanted to say that my son and I visited your shop this morning. I wanted to say how delightful the visit was and how helpful the staff were. It really makes a change to visit a shop where the people are so friendly.”
Source: Email


 

Google Reviews

Excellent
Based on 81 reviews
Andrew Hawker
Andrew Hawker
02/01/2024
Cricket and Hockey supplies here.
Helen Howard
Helen Howard
01/11/2023
I cannot rate highly enough, 10 STARS!!! I phoned up to enquire because stock wasn’t showing on the website however they did have one pair of the desired size of cricket shoe needed for my son, paid over the phone, received less than 24 hours later!! Thank you so much!! Excellent customer service 🙂
Emma G
Emma G
29/09/2023
For £5.50 postage for a pair of gloves I expected it would be next day or at least 48hrs delivery, as is usual for online purchase. There's no clear delivery info, apart from having now found it in FAQ's, and discovered it is 5-8 days delivery timescale. I always try to buy from independent retailers, but this would put me off buying again. Ordered Monday evening thinking I'd have gloves for boys cricket match on Saturday but not received yet. No other problems with online ordering and price of product was good. Thank you.
Peter Washbrook
Peter Washbrook
11/08/2023
Visited the store via recommendation to buy my son a new bat. Very helpful and patient staff who let us choose in our own time with excellent advice and suggestions.
Stuart McCloy
Stuart McCloy
07/08/2023
Always an enjoyable experience. The owners are so helpful, knowledeable and friendly. I've bought most of my cricket equipment from here over the years. The stock is very well organised and presented. I particularly like that all the cricket bats have their weights displayed. I thoroughly recommend this shop.
Matthew Hurley
Matthew Hurley
05/08/2023
Excellent cricket shop, Linda was extremely knowledgeable and passionate about cricket, her advice was really helpful. I would highly recommend paying a visit.
Cornelia Olivier
Cornelia Olivier
19/06/2023
Always helpful and patient, and it is literally the one-stop shop for everything cricket
Nitin Sasidharan
Nitin Sasidharan
30/05/2023
Excellent dealings. Owner is very patient and has good advices on buying what suits your requirement.
Arun M
Arun M
22/05/2023
Been to this lovely little shop to get some cricket stuff for my son. Lynda is very welcoming, friendly, knowledgeable and helps you to make an informed choice/ decision. None of the pressure sales tactics. Will definitely come back again and would highly recommend to others. They do have a good collection of cricket equipment for all ages.