Testimonials
We work very hard to offer our customers a high level of service and we are very pleased when we receive positive feedback. Here’s some examples:
Nick Moore – shop vistor : Hi KCD! We just wanted to say thank you. We bought a new bat for our son from you pre-season. You took the time to have him try out numerous bats and stayed open way past when you were supposed to close to ensure it was the perfect bat for his style. Well the results are in – he just scored his first ever 100 in Adult cricket! Your knowledge and help will have certainly played a part in this feat.
Annabel Brown recommends Kent Cricket Direct: “Our fourth visit to this specialist shop and Kent Cricket Direct always provides excellent advice and a fantastic range of cricket equipment to try out and choose from. We always book an appointment with the knowledgeable and passionate team, so you really get to draw on their experience and ensure that young players choose the best equipment for their size, build and standard of play. It is simply the best shopping experience!” Source: Facebook
Testimonial from website customer Elliot Fineberg in USA: “Linda and her team at Kent Cricket Direct did an exemplary job of helping me kit me and my teammates out in the middle of the 2022 season. She helped me to find the perfect bat that I had been searching for, as I had been unable to find it anywhere in the USA or anywhere else in the UK at the time. Incredibly generous with her time, she answered all of my questions with regard to pre-purchase advice and assisted me in finding a way to post my order to the USA. I was thrilled to receive my order across the pond within a week of dispatch, and once again, Linda and her husband were ready to answer all of my questions with regard to the preparation of my new bat. My teammates are thrilled to have even all of the little things that are difficult to find in the USA – proper cricket hats, bat care supplies. I look forward to being a repeat customer.”
Source: Email
Testimonial from shop visitor Rob Kruger, Botswana: “Good evening, I felt the must to send this email this evening on the outstanding service I received today from the young gentleman that works / operates your store in Southborough. I came into the store this morning with my son looking for a cricket. We had driven up from Hythe were I was visiting my mother. On entering the store, from the greeting to when we left his service was outstanding. I eventually left after purchasing two bats , two sets of boots , two sets of gloves and four grips. In that time nothing was a hassle for him especially when it came to the trying the bats & boots. Please can I ask that you forward / show him my email and appreciation for his excellent service.”
Source: Email
Testimonial from shop visitor Linda: “Just wanted to say that my son and I visited your shop this morning. I wanted to say how delightful the visit was and how helpful the staff were. It really makes a change to visit a shop where the people are so friendly.”
Source: Email
